HASSLE-FREE

15 days to return or exchange

Returns

Elite X Athletics allows for the return of some unwanted products within 15 days of the delivery date for online orders. A full refund will be issued for such returns.

Items must be in original condition, unwashed, with original sales tags still attached. Items must be purchased from elitexathletics.com.

Items we cannot accept

Product exceptions include underwear, swimwear, non-sealed socks, non-returnable bottles for hygiene reasons, personalized items, unopened supplements with intact seals, and 'On Sale' or 'On Clearance' items with a final discount of 40% or more in the US.

Exchanges

Exchanges are limited to a different size or color of the same item, and not for a different product. When opting for an exchange, the new item cannot be shipped until the returned item is scanned at our warehouse. Pre-reservations for exchange items are not possible. If an exchange cannot be processed, a refund confirmation email will be sent, and refunds may take up to 5 working days to reflect in your original form of payment.

Note: Unfortunately, we cannot accept exchanges for 'On Sale' or 'On Clearance' items with a final discount of 40% or more in the US.

How to start a return or exchange

Email sales@elitexathletics.com with your order number, the item(s) you would like to return or exchange and the reason. Our team will reply with the next steps and the return address. Please do not send items back without contacting us first.